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Monitoring and Remediation - Perfect for Small and Emerging Businesses

Monitor. Predict. Detect. Resolve.
Potential issues are handled before
they become real problems.

Customer Case Study

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Contact us Today

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Monitoring and Remediation Managed Services

"Start Small, Think Big..."

Target Market: Small, Medium, and Emerging Business

Monitoring and Remediation clients typically have a few critical network systems or components that they count on every day to run their business. These systems can be things like:

  • Exchange Servers,
  • SQL Servers,
  • Accounting and MRP systems,
  • VPN Connections,
  • and even printers...

Monitoring and Remediation is perfect if you are tired of unexpected downtime and costs related to IT.

How Does Monitoring and Remediation Work?

It is pretty simple, really.

You select the servers, workstations, laptops, printers, and network hardware that you know are critical to your continued business success, and:

  1. Netropole installs secure monitoring tools on your network.
  2. These monitoring tools "watch" your systems all day and night every day, and report the health of your systems to us in real time.
     
  3. Once we get a report of a problem or, more frequently, a potential problem, we make a secure remote connection to your network and see what is up.

Is this as good as having a network engineer on your staff? It is better - our tools never call in sick, they never miss a warning sign, and they cost a lot less to use than a typical full-time-employee (FTE).

How Is Network Monitoring and Remediation Less Expensive ThanTypical Break-Fix Support Or Hiring My Own Network Administrator?

Monitoring and Remediation Managed Services allow you to pick and choose which systems that you would like to have monitored, and allows you to scale coverage as you need it, so you only pay for what you need, as you need it.

Additionally, when you consider the Soft-Dollar Costs of downtime, you will see that "an ounce of prevention is worth more than a pound of cure..."

In addition to having systems monitored and managed on a full time basis, Monitoring and Remediation clients also receive priority service as they need it, and a significant discount on engineering labor for support and project work.

Your Next Steps

Netropole has been keeping networks running and customers happy for over 14 years.

If you would like to take the guesswork out of your computer resources, keep uptime high, and flatten the cost of computing, have a look at what our Managed Services Solutions, which include our Monitoring and Remediation and Complete Coverage programs can do for you.

If you have any questions, or would like to get a price quote, you can:

  1. Call Netropole at  503-241-3499 ,
  2. Click on the Live Support Icon at the top right corner of this page , or
  3. Click HERE to use our handy feedback form to let us know what is on your mind

You can also CLICK HERE to sign up for our FREE MANAGED SERVICES newsletter. It will deliver answers to IT questions, tips, and tricks directly to your in-box at no cost.

Monitoring and Remediation – What’s In IT for Me?
24 x 7 Monitoring for all Critical Network Devices
  • Our advanced monitoring tools allow us to get in front of issues that may otherwise turn into debilitating downtime.
  • We will be notified when conditions on your network begin to deteriorate - so we can take appropriate action before these conditions turn into problems.
Online Remediation and Phone Support
  • We can resolve most issues by accessing your systems remotely using our advanced diagnostic tools.
  • In addition to an online ticketing system, if you would like to talk to a friendly local engineer, just give us a call.
Onsite Support Available When Necessary
  • While the majority of issues can be addressed without the need for an onsite visit, some issues do require an onsite presence. Monitoring and Remediation clients receive a discounted labor rate for any necessary onsite support.
Backup Monitoring
  • Monitoring of existing backups is part of the package. We will also establish off-site backups for a small incremental fee based on storage size if desired.
Discounted Labor Rate for Project Work
  • If you have project work (want to deploy Small Business Server 2008?) we will be happy to manage that project at a discounted hourly rate.
Reasonable Rates
  • Workstation pricing starts at $45 and server pricing starts at just $349 a month.
More Info
  • Download a free case study.
  • Call us at 503-241-3499 for a no-obligation quote.
  • Fill out this appointment request form for a free consultation.

 

What Our Clients Are Saying
“There are a couple of benefits of having Netropole take responsibility for my network” says Laura. “The biggest difference is that my systems are now much more reliable and I don’t have key employees scrambling around trying to find an available system whenever something went wrong. I also needed an organization that would act as an extension of my company and just take care of any IT issues. This is what Netropole provides for us.”

Laura Ogden - Terminal Transfer, Inc.
http://www.terminaltransfer.com
What Our Clients are Saying:
"Netropole Managed Network Services have allowed us to focus all of our efforts on growing our business and not worrying about our computer systems. As an online merchant, we are 100% dependent on system uptime and availability, and Complete Coverage has made that a reality for us. We cannot imagine growing the company without it. We highly recommend it to any company that needs the resources of a complete IT staff, but does not want to hire one in house."

Dave Roth - Veloclothes.com
http://www.veloclothes.com

Microsoft Gold Partner Netropole Managed Services
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