Managed Services from Netropole Inc.
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"Show Me a Package That
Works for My Business."

Small and Medium business win big with
Managed Network Services.

Our 100% "You Can't Lose Guarantee"

Click here to check it out

In a world where growing your business increases your dependence on IT, Managed Network Services from Netropole gives you one less thing to worry about.

Whether you are looking for someone to assume full responsibility for your network (commonly referred to as Outsourced IT Support) , or if you would rather choose the services you want help with, we have you covered. With Netropole Managed Services, you no longer have to spend your valuable time reacting to IT issues.

Netropole Managed Services take the guesswork out of supporting your business-critical systems by MONITORING, ANALYZING, and PRO-ACTIVELY ADDRESSING conditions that would lead to downtime if left unnoticed and unchecked.

How Do Managed Services Change The Relationship Between Netropole and Our Clients?

Managed Services takes the old computer support paradigm and turns it on it's head.

Instead of your computer support company hoping that your systems will crash at some time so that they can send a technician or an engineer out to bill hours, Managed Services puts Netropole on the same team as your company.

This win-win perspective is based upon the concept of predictability and partnership. By deploying software and hardware agents on your network systems, Netropole is able to monitor the critical functions of your systems in real time. These tools allow us to see when you are running out of disk space, or when you get a virus, as it is happening instead of after the fact when you are down and loosing money by the minute. That is the predictability part of the equation.

We Are Done With Fire-Fighting

The partnership part of the equation is simple - we win when you win. Netropole is not a Fire-Fighting IT Support company. It makes little business sense to staff, train, and manage a team of technicians and engineers with the hope that the phone will ring and they will all be out billing hours. First of all, it is hard to predict how busy they are going to be at any time, and second of all, we prefer when clients are happy to see us at the door, ahead of potential problems instead of right behind them.

Using Netropole Managed Services monitoring and management tools, we can see when your systems are going to have a problem, or are having problems, and can take care of them right away, in many cases without you even knowing that you were headed for disaster. The win for you? Your systems are up and running, making you money every singe day with no surprises.   The win for Netropole? We get to provide previously unavailable levels of service to more clients, with less staff and overhead.

You make more money, and so do we, and we both have one less thing to worry about - your computer systems and network resources.

A Solution for Every Network

Netropole Managed Network Services come in two flavors - Monitoring and Remediation, and Complete Coverage.

Monitoring and Remediation Managed Services

Target Market: Small, Medium, and Emerging business who have a few critical network systems or components that they count on every day to run their business. This solution is perfect if you are tired of unexpected downtime and costs related to IT.

Monitoring and Remediation is designed for businesses that have a few critical systems that they count on to keep the business running every day. These systems can be things like Exchange Servers, SQL Servers, Accounting and MP systems, VPN Connections, and even printers.

These businesses tend to be smaller than those that use Complete Coverage, but have the same needs. Monitoring and Remediation Managed Services allow you to pick and choose which systems that you would like to have monitored, and allows you to scale coverage as you need it. In addition to having systems monitored and managed on a full time basis, Monitoring and Remediation clients also receive priority service as they need it, and a significant discount on engineering labor for support and project work.

Complete Coverage

Target Market: Small, Medium, and Emerging business who are tired of fluctuating IT support costs, and want a dependable company to step up and take responsibility for their entire network with one monthly, predictable, budgetable cost. This solution is perfect if you are tired of unexpected downtime and costs related to IT.

Netropole Managed Services Complete Coverage package shifts the responsibility for system maintenance -- and ultimately system uptime -- squarely on Netropole's shoulders, which leaves more time for you for focus on running your business. Complete Coverage provides all of the uptime benefits of the Monitoring and Remediation package, but takes it one step further by providing blanket coverage for all of your systems and resources. If you have a problem, it becomes our problem, and you are not going to get an unexpected bill at the end of the month.

Free 27-Point Problem Prevention Audit Gets You Started

To introduce you to our new hassle free support plans, we’d like to offer you a FREE 27-Point Problem Prevention Audit. At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to: 

  • Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system downtime.
  • Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.
  • Verify the integrity of your data backups (Note: Tape backups fail 100% of the time; don't wait for a crisis to hit before you discover yours isn't working!)
  • Answer your questions about upgrades, adding new equipment, remote access, or any other project you have in mind.

We will also provide you a detailed written report in plain English that outlines where you are at high risk for viruses, downtime, or other problems, and how we can eliminate those risks with either Complete Care or our Monitoring and Remediation Network Support Plan. 

Other Companies Have Paid Over $495 for this same Audit, but it's Yours FREE Just for saying "Maybe"

We’ve decided to give you this audit as a good natured “bribe” to take a look at our hassle-Free IT service plans. 

After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure zero problems, zero downtime, and zero disasters.

If you decide that it’s not going to work for you or if you don’t want to sign up for any reason, just say, “This isn’t what I had in mind.” 

No pressure, No expectations, No cost.

To schedule your Free 27-Point Problem Prevention Audit and to get more information about our hassle free plans, simply:

  1. Click HERE to schedule your FREE Problem Prevention Audit
  2. Call Netropole at  503-241-3499
  3. Click on the Live Support Icon at the top right corner of this page

"Show me what I get for my money with these two programs."

Check out the table below and give us a call at 503-241-3499, or use the click to chat box at the top of this page, or click here use our handy feedback form and let us know what questions you have.

Managed Services Package Options
Feature Benefit Monitoring and Remediation Complete Coverage
Discounted Labor Rate for Project Work Ability to focus on your business - not on IT. Yes - 10% Discount Yes - 20% Discount
24x7 System Monitoring Catch conditions BEFORE they turn into trouble. Yes Yes
Access to "Virtual IT Staff" Without the need to increase your head count and cost. Yes Yes
Remote Administration and Support Issues can be taken care of quickly without the need for an onsite visit. Yes Yes - Free Unlimited Help Desk Support
Free Onsite Maintenance Hours Included Onsite engineering for odds and ends that come up during the month. No Yes
Onsite Support We are there for you when you need us the most, as often as you need us Yes, Fee-Based Yes - All Costs Covered
Quarterly Executive Technology Briefings CIO visit to review your current system state, help with planning and provide strategic advice on an ongoing basis. Optional Yes
Virtual CIO and IT Staff A complete IT staff for less than the cost of one full time employee. Optional Yes
Fixed-Fee Support Gives you the ability to budget for all of your IT needs. Yes - (onsite time if necessary billed separately) Yes
Remote Offsite Backup Sleep soundly knowing there is a ready copy of your business critical data secured stored offsite in case the unthinkable happens. Optional Yes (additional fee required determined by storage capacity).
SPAM Remediation / Elimination Included Removes 99% of the spam that you get every day. Optional Yes
Responsibility for Best Network Practices At the end of the day, who is responsible for your uptime and Quality of Service (QOS)? Client Netropole
Microsoft Gold Partner Netropole Managed Services
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